Your Manufacturer’s Warranty is Protected
At Benza Autos Ltd, we only use genuine manufacturers parts, follow the manufacturers service schedule and as we are VAT registered your manufacturers warranty is unaffected by having your vehicle serviced by us.
EU legislation requires all car manufacturers to offer at least a 2-year unlimited mileage new car warranty on all their new cars (from date of registration), regardless of any change of ownership. Every car salesperson knows this, or at least they should. Cars outside their original new car warranty are a different kettle of fish altogether, and not covered here.
Under EU Block Exemption legislation which has been around for many years now, a manufacturer cannot force a buyer to have their car serviced by their official dealership network, and cannot refuse to honour a new car warranty simply because a car has been serviced elsewhere. However, a manufacturer does have the right to set a servicing schedule which must be adhered to.
New Car Warranty and servicing – your rights and responsibilities
As a car owner, you have the right to take your car to any licenced garage or mechanic for servicing, but you must ensure that the servicing is carried out exactly as per the manufacturer’s servicing schedule. This means servicing must be undertaken on time and must use any genuine parts or lubricants specified by the manufacturer.
Book a service at Benza Autos to be sure your warranty is protected. Call 0151 345 0847 or book online.